Refund & Cancellation Policy
How to cancel your membership with Madrigal Network LLC d/b/a IQ.Report, and when you can get a refund.
Last updated: October 20, 2026
Cancellation
Cancel anytime online (iq-report.com/account → Billing → Cancel) or by email to [email protected]. There are no further charges after cancellation. Your access continues until the end of the period you have already paid for.
Your membership starts with a 3-day trial for $1.25 and then renews automatically at $29.99 every month until you cancel. Cancel before the trial ends and you will not be charged $29.99. Step-by-step instructions are on our How to cancel page.
Refunds
We give a full refund of any charge within 14 days if you:
- could not access the service,
- were charged twice, or
- did not authorize the charge.
Other refund requests are reviewed case by case.
Approved refunds are returned to your original payment method and reach your card in 3–5 business days.
How to request a refund
Email [email protected] or call +1 (775) 618-4747 with your account email and the date and amount of the charge. Charges from us appear on your statement as IQREPORT*T7756184747.
This policy is also set out in Section 7 of our Terms & Conditions.
Contact us
Contact [email protected] or +1 (775) 618-4747, Mon–Fri 9 AM–5 PM PT. We reply to every message within 1 business day (Mon–Fri).
Madrigal Network LLC d/b/a IQ.Report
5575 Simmons St, Num 1-265, Las Vegas, NV 89031, USA